McDonald's English program makes workers loyal, fluent

McDonald's has an intense English class for some of its workers and everyone is reaping the benefits: the company and the employee and their families and their community. Other companies should do this also! - - Donna Poisl

By RICHARD MULLINS | The Tampa Tribune

TAMPA - Dora Perez looks back at her life eight years ago and shudders. She moved from Juarez, Mexico, to be with her husband in Tampa, but soon found herself divorced with two daughters to support. She spoke only a few words of English, and needed a job, fast.

She walked into her local McDonald's and applied for a job, and for seven years, she grilled burgers, a task she could do with almost no English.

Then, a year ago, managers looked at Perez and saw potential. They enrolled Perez along with a dozen other employees in a new, intense program to teach English to potential managers. The company pays for the instructors, provides the computers for live online classes, and pays their employees to take classes during work time.
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