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Thursday, May 25, 2006

Mini brings home a report card

It's always gratifying to see your efforts rewarded. This review of the Google Mini by Small Business Computing brings back some memories of when we designed the product.

When we built the new Mini, we wanted to make sure we were creating a product which fit the needs of small and medium businesses. In fact, to validate that we were satisfying these businesses, we hit the road to test it out. We would literally throw a Mini in my trunk, drive to a local business, and watch them set it up. We really tried to optimize the out-of-box experience to not only make it easy to set up but also make customers excited to use it. As we did these studies, we'd smile with delight when they understood the UI, and, sometimes, we'd cringe when they ran into a roadblock. We'd then come back to the office and design ways to alleviate the roadblocks.

By the time we released the product, we thought that we had a winner - easy to use and meeting the business needs of companies. But, it was nice to see Small Business Computing validate this with their recent review of the new Mini. We're glad to see this, but we're not done. Today, it's back to the office to make the Mini even better.

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