I’m lost without you: Google celebrates Admin Professionals’ Week

Lost. Late. Out-of-luck. That’s where we’d be without our administrative assistants at Google. Using Google Apps and the flexibility of our 100% web tools, these gurus coordinate schedules, manage inboxes, and keep our organization humming.

In light of Administrative Professionals’ Week, we’re celebrating with some of our Google Apps customers and their dedicated executive assistants and administrative teams. At Google, we are fond of saying that we “eat our own dogfood,” so when a group of Google admins came forward to offer assistance to our customers’ admin teams to help them learn the ins and outs of Google Apps, the “Admin Assistant Guru” program was born.

The Admin Assistant Guru program officially launched earlier this year and includes a network of 70 volunteer admin assistants from Google who meet with and coach their peers in our customer organizations. The goals of the program are to help our customers’ admin teams increase productivity and foster collaboration in the admin community by sharing best practices.

Since launching the Admin Assistant Gurus program, we have seen great joint-success with more than 20 customers. For example:

SNL Financial, a large global company with more than 1,500 employees, spent time with our Google Admin Assistant Gurus team on their Google Apps go live day in April. Galen Warren, CTO at SNL Financial said, “Our executive assistants were very pleased with how much attention they got from Google and how much time and effort was put into ensuring that they were happy, and that all of their questions were answered. The Admin Assistant Gurus program made a big difference to the success of our launch of Google Apps across SNL Financial.”

Brady Corporation, an international manufacturer with more than 7,000 employees, understands that successful collaboration starts with their exec admin team. Prior to and during their Google Apps deployment, Brady employees and the Google Gurus gave personal attention to the admin team, who “loved having 'Googlers' help them work through issues quickly" said Matt Vandenbush, IT Director of Strategy and Architecture at Brady Corporation. After a year using Google Apps, Lynda Carpenter, Executive Assistant says, "e-mail and calendar are critical to doing my job well. Thanks to the resources Google provides, I know how to get the right answers to my management team quickly."

Making Google Apps easier to adopt and manage continues to be a priority for our team, and we look forward to supporting our customers through innovative support programs such as the Admin Assistant Gurus.

Happy Admin Week!

Posted by Jocelyn Ding, Director of Enterprise Operations